IT Management News & Tips

SUMMARY: This position will be responsible for selling Champlain Technology Group (CTG) and LayerEight products and services to business and residential customers within assigned territories or industry groups. Key results areas are Customer acquisition, revenue generation, Customer satisfaction and retention. ESSENTIAL DUTIES AND RESPONSIBILITIES: Is responsible for identifying prospective Customers, initiating contacts, prequalifying and establishing…
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Job Description: IT Services Concierge The IT Services Concierge is the initial point of contact for all incoming LayerEight customer service and support requests via phone, email, and support portal.  This position will triage incoming requests by priority, provide Tier I level remote support and administration on a wide variety of hardware and software systems…
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